5 Minutes with Karen Salley – Appointed Care Operations Director, RMBI (Royal Masonic Benevolent Institution)

At Collingwood, a key component of our end-to-end search process is a post placement review. Listening to and absorbing constructive client and candidate feedback is a primary data source to initiate improvement and optimisation of our offering.  

This data has culminated to form the recently introduced ‘Collingwood Handbook’. A client and candidate journey guide which documents best practice across the business, ensuring all stakeholders receive an exceptional experience on every assignment.

Self-proclamation is always (and justifiably) perceived as spurious, particularly within our specialism. We therefore, wanted to share the words of a recent candidate within our Health and Social care practice around their experience of working with Collingwood:

Put into words your initial feelings having just been appointed to the role of Care Operations Director for the RMBI?

I am absolutely thrilled and feel privileged to have been appointed to the role of Care Operations Director for RMBI. I am more than ready to take this next step in my career and am confident my skills and experience can add significant value to the organisation.

Before this process was Collingwood Executive Search an organisation you were aware of?

They were not, no. On reflection, I am surprised by this given the exceptional level of service I was given.

How has your Collingwood experience differed to those you have previously encountered with recruitment consultancies?

The experience with Collingwood was far more personal in terms of the time that were afforded to me throughout the process.  My contact was consistent with the same consultant who was very personable and supported the entire way through.

Having worked with Collingwood, what stood out across the 8 weeks as you forged your relationship?

The responsiveness was like I had never received from search consultants. I was always called me back if busy, and they supported me throughout the entire process, particularly when preparing my presentation content.  The consultant was a very friendly and positive person who is clearly passionate about this assignments.

Having been through this experience do you have an altered view on the level of value executive search can bring to individuals and organisations?Previously I found them to be a slight annoyance, however, Collingwood was professional & supportive, very knowledgeable & positive about their client, I was kept fully informed at every stage.

What is the main thing you will take away having worked alongside Collingwood?

I would have no hesitation in recommending Collingwood, to both my current employer and any other I come into contact with.  The predominant reason for this would be their professionalism.

Finally, how would you describe Collingwood in three words?

Passionate, supportive and professional


"I was not really actively seeking a change in employment; however when Collingwood called me, their drive and enthusiasm drew me in. Clearly passionate about the organisation they were representing; I was keen to learn more. They personally met with me in order to learn more about my skills, experience and behavioural traits. They were therefore in a position to evaluate that not only was I the right person for the position, the organisation was the right one for me. They clearly fully understood all aspects of client’s business in order to answer all my questions – of which there were many.

The whole experience was made both smooth and non-stressful due to their input."