Insight

An Easy Overview of Psychometric Assessments for SME Business Leaders

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There is a lot of scepticism and confusion about psychometric assessments and the role that can play for SME businesses when recruiting leadership roles.

I have tried to provide an overview of potential assessments and the benefits to your SME business below ⬇️

 

 

Hiring a new leader into an SME is a big call.

 

Get it right, and they can lift the team, sharpen decisions, and give the business fresh energy.

Get it wrong, and the impact is felt quickly: confused people, slower decisions, damaged trust, and a lot of time spent unpicking the hire.

 

 

That is where psychometric assessments can help.

 

But only if we use the right tool for the right question.

There are two broad types I often see confused:

Behavioural assessments look at how someone tends to show up.

Trait-based assessments look at what may be driving how someone shows up.

Tools such as Extended DISC and Everything DiSC focus on behavioural preferences: communication style, pace, influence, decision-making, and how someone adapts around others. Extended DISC describes DISC as measuring how someone prefers to interact with others, while Everything DiSC describes the model through styles such as Dominance, Influence, Steadiness, and Conscientiousness.

For an SME recruiting a leader, that is useful because it helps answer questions like:

How will this person land with the team?

Will they bring pace, calm, challenge, structure, or energy?

How might they work with the founder, owner, or senior team?

The reward is that behavioural tools are simple, practical, and great for conversations. They can be especially useful for onboarding, team fit, and working out how to get the best from a new leader quickly.

The risk is that they can be too light for a serious hiring decision if used on their own.

They may tell you how someone prefers to behave.

They do not prove they can lead through pressure, growth, conflict, ambiguity, or commercial challenge.

And they can lead to lazy labels:

“I’m a D.”

“She’s a blue.”

“He won’t fit here.”

That is where insight turns into assumption.

 

 

Trait-based assessments go deeper.

 

Tools such as Sova, SHL OPQ, Hogan Personality Inventory, and some Big Five or HEXACO-based assessments look at underlying personality characteristics, work-related tendencies, strengths, and possible risks. The British Psychological Society describes the Sova Personality Questionnaire as a workplace personality tool based on the Big Five and HEXACO models, with its test type listed as Personality – Trait. SHL describes OPQ as linking working preferences to strengths, development areas, fit, potential, and development gaps. Hogan describes the Hogan Personality Inventory as based on the five-factor model of personality and designed to give insight into how people work and lead.

For an SME, the reward is depth.

A good trait-based assessment can help explore:

How resilient is this person under pressure?

What might derail them?

How do they build trust?

Will they challenge well, or just create friction?

What support will help them succeed once they join?

The risk is that these tools can feel too clinical or too definitive if they are handled badly.

 

 

A report is not the answer.

 

It is one piece of evidence.

So, when an SME is recruiting a new leader, I would not start with:

“Which assessment should we use?”

I would start with:

“What decision are we trying to improve?”

If you want to understand how someone may communicate, connect, and work with the team, a behavioural tool can help.

If you want to understand deeper leadership tendencies, role fit, risk, and potential, a trait-based tool may give you more depth.

The best approach is rarely either/or.

It is using the right assessment, at the right stage, interpreted properly, alongside interviews, references, evidence of past performance, and a clear view of what the business actually needs.

Because the real value is not in the score.

It is not in the label.

It is in the quality of the hiring decision.

And the conversation that follows.

Please reach out to me if you have any questions about using psychometric assessments to recruit a new leader.

Smiling person in light-colored shirt outdoors.

Author

Doug Mackay

Managing Director
LEARN MORE ABOUT DOUG

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